Processing Time
All orders are processed within **1-3 business days**. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- **Standard Shipping:** Typically 5-7 business days after processing.
- **Express Shipping:** Typically 2-3 business days after processing.
Delivery delays can occasionally occur. We use reliable courier partners, but estimated delivery times are not guaranteed.
Shipment Confirmation & Order Tracking
You will receive a **Shipment Confirmation email** containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.
Return & Exchange Policy
Return Window
We accept returns and exchanges on items within **7 days** of delivery. You must notify us of your intent to return within this period.
Eligibility for Return
To be eligible for a return, your item must be **unused**, in the **same condition** that you received it, and in its **original packaging**. We require a receipt or proof of purchase.
**Non-returnable items include:**
- Perishable goods (e.g., food items).
- Custom or personalized products.
- Gift cards.
- Items marked as **”Final Sale”**.
How to Initiate a Return
- Email our customer support team at **[Your Email Address]** with your **Order Number** and the reason for the return/exchange.
- Our team will review your request and, if approved, provide you with detailed instructions and the return shipping address.
- Securely package the items and send them back to us.
Return Shipping Costs
**You** will be responsible for paying for your own shipping costs for returning your item unless the return is a result of our error (e.g., you received a damaged or incorrect item). Shipping costs are non-refundable.
Refunds
Once your return is received and inspected, we will send you an email notification. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within **7-10 business days**.
Need Assistance?
For any questions related to shipping or returns, please contact us:
Email: amreshmishra@live.com
Phone: +91 7840 813 131
